Our goal is your complete satisfaction. If you are not satisfied with your purchase, you can request a return or refund within the established timeframe.
Deadline for requests: up to 7 calendar days after receiving the product.
Conditions: the item must be unused, with tags and original packaging.
Defective products: if the product has a manufacturing defect, the customer must send photos or videos for analysis.
Refund process: after approval, the amount will be refunded within 10 business days, using the same payment method.
📌 Example: if you receive a broken coffee maker, simply send photos of the problem. After approval, we will issue a full refund or send a new product.
