At An Envoy, we operate a dropshipping model, which means our products are shipped directly to you from our international suppliers.

Delivery Times:

Brazil: 15 to 35 business days (depending on the supplier and product).

Other countries: 5 to 15 business days.

Example: If you purchase headphones, you can receive them within 30 business days after payment confirmation.

Tracking:
All orders receive a tracking code that can be tracked on our website or on logistics websites.

Customs Fees:
For international purchases, import fees may be charged by Brazilian customs. These costs are the customer's responsibility.

👉 We are committed to keeping you informed throughout the shipping process.